Terms & Conditions

TERMS AND CONDITIONS

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. All orders cancelled within 30 days for customer errors or issues outside the control of Great Lakes Ammunition will be charged a 3% fee.

It is our company policy to sell ammunition and firearms to properly-licensed US citizens only.

We want to make your shopping experience as simple as possible. Browse our online catalog, click on any items you wish to buy and add them to your shopping cart. After you have finished your selection, click on “Check Out” and you will be asked for a few details to complete your order. We only accept credit card payments for internet orders.  We accept Visa and Mastercard. If you are making payment with a debit card, please understand Great Lakes Ammunition will take no responsibility for any overdraft charges associated with this purchase; this includes any charges associated with processing error.

Purchasing Ammunition:

By purchasing from Great Lakes Ammunition either online or over the phone, you affirm that you:

• Are for all legal reasons able to lawfully purchase ammunition
• Are a U.S. citizen
• Have never been convicted of a felony or crime punishable by imprisonment for a term exceeding one year
• Have never been adjudicated as mentally defective or been committed to a mental institution
• Have never been a fugitive from justice, an unlawful user of any controlled substance
• Have never been dishonorably discharged from the Armed Forces
• Have never renounced your US citizenship
• Have never been convicted of a misdemeanor crime of domestic violence.
• Are not currently subject to a court order that restrains you from harassing, stalking, or threatening an intimate partner or child

Order Verification:

Great Lakes Ammunition takes the security of our customers' financial information very seriously. All orders regardless of payment method are subject to our order verification process. Please be aware that there may be a slight delay in the processing of your order while the order details are being verified.

Great Lakes Ammunition reserves the right to validate any order through a variety of tools and methods available to us.

Privacy Policy:

Greatlakesammo.com uses a commercial shopping cart checkout system that is SSL encrypted and feeds directly into the secure Authorize.net payment gateway. No person at Greatlakesammo.com is able to retrieve your credit card information, ever. Greatlakesammo.com will not give, sell, rent, or loan any personally identifiable information to any third party. From time to time we may send discount coupons to our previous customers.

Shipping Information:

All ammunition orders will be shipped FedEx Ground or UPS Ground (no PO Box addresses, please) unless different shipping methods have been selected and agreed upon between Great Lakes Ammunition and the end customer. Unless specifically requested, accessory orders will ship either FedEx Ground, UPS Ground or First Class Mail, at our discretion. 

Delivery Schedule:

Orders typically ship every Wednesday and Friday. During light volume periods all orders will be shipped on Wednesday.   All items that can be ordered are in stock and will ship within 1 week. Actual delivery times depend on FedEx or UPS and where you live relative to Wixom, Michigan. Please be patient during high volume periods, as these can change shipping times drastically. If you are concerned about exact shipping times, please send us an email at sales@greatlakesammo.com with your questions and concerns.  Should you need an order to be expedited utilizing air services, please send us an email at sales@greatlakesammo.com to make arrangements.

At this time we are working on our system to send shipping conformation at the time of shipment but this is currently not available. Individual requests for shipping confirmation will be handled as timely as possible but please be patient in waiting for a response.

Restricted Shipping States:

It is your responsibility to know your state laws regarding ammunition and firearm related product purchases. Check for other Local & State laws before ordering. We comply with ALL local, state, and federal laws. The following list of state and local laws is NOT represented to be all inclusive of the 50 states’ numerous firearms, ammunition and magazine laws. You must be aware of any Federal, State, and Local Laws Relating to Ammunition Purchases and is your responsibility to know these laws and not knowingly break these laws by placing an order.

For the following mentioned restricted areas requiring subsequent documentation. Orders will be processed & retained until the sufficient documents are submitted All of these mentioned required documents MUST be current, valid, & completely legible. Ammo can only be shipped to the address on these said documents.

RESTRICTED AREAS:

ILLINOIS CUSTOMERS:

Instructions for Illinois Ammunition Sales: FOID cards AND state photo ID submitted by e-mail - sales@greatlakesammo.com (IMPORTANT: You must enter your order number in the email subject line) These MUST be current, valid, & completely legible. FFL Dealers must provide a copy of their FFL.

MASSACHUSETTS CUSTOMERS:

Instructions for Massachusetts Ammunition Sales: We cannot ship ammunition to MA residents directly. Orders made must be shipped to a FFL dealer or to a valid License to Sell Ammunition Permit holder. A copy of the FFL MUST be emailed to sales@greatlakesammo.com before items can be shipped.

NEW JERSEY CUSTOMERS:

Instructions for New Jersey Ammunition Sales: New Jersey Firearms/Ammunition Identification Card must accompany ammunition orders for first time. Firearms/Ammunition ID card can be submitted by e-mail -sales@greatlakesammo.com (IMPORTANT: You must enter your order number in the email subject line)

ALASKA CUSTOMERS:

No ammunition sales.

CALIFORNIA CUSTOMERS:

No sales of ammunition delivered to the counties of Marin, Napa, San Francisco, Yolo and Ventura. No ammunition delivered to the Cities of: Berkley, Carson, Los Angeles, Oakland, Sacramento and San Francisco. Check for other Local & State laws before ordering.

CONNECTICUT CUSTOMERS:

Instructions for Connecticut Ammunition Sales: A legible copy of state issued identification and one of the following is required to purchase ammunition: A valid CT permit to carry a pistol or revolver OR A valid CT long gun eligibility certificate OR A valid CT ammunition certificate

(IMPORTANT: You must enter your order number in the email subject line)

HAWAII CUSTOMERS:

No ammunition sales

Order Processing & Billing:

Orders placed on the website begin being process as soon as they are placed. The conformation email that you receive upon placing an order is conformation that your order has been placed and is in our system and is being processed.

Your credit card will be authorized at the time your order is placed but will NOT be billed until your order is within one week of being shipped.

If you have any further questions regarding your order please feel free to contact us at sales@greatlakesammo.com and we will get back to you as soon as we can.

Order Cancellations and Returns:

 Orders can be cancelled anytime before your credit card is billed by sending an email to sales@greatlakesammo.com with your order number. Great Lakes Ammunition will process all order cancelation credit request 1 business day after the request. You can expect your credit to post 3-5 business days later depending on your banks processing time. If for any reason your order has to be cancelled by Great Lakes Ammunition, a credit will be issued upon notification of the order canceliation and you can expect your credit to post 3-5 business days later depending on your banks processing time.

Warranty and Returns:

All products manufactured by Great Lakes Ammunition carry a full warranty against any product that is found to be defective.  All defective products can be returned to Great Lakes Ammunition for evaluation and replacement.  

 Ammunition MAY NOT be returned for any other reason. Always make sure you use the correct ammunition for your specific firearm.

Promotions:
All promotions are subject to availability and inventory. Great Lakes Ammunition reserves the right to change, alter, or cancel promotions at any time without notice.

Disclaimer:
Great Lakes Ammunition makes reasonable efforts to include accurate and up-to-date information on this Web site, Great Lakes Ammunition makes no warranties or representations as to its accuracy. Great Lakes Ammunition assumes no liability or responsibility for any typographical or other errors or omissions in the content on this site. In the event that a product is listed at an incorrect price or with other incorrect information due to a typographical or other error, Great Lakes Ammunition shall have the right to refuse or cancel any orders placed for the product listed incorrectly. Great Lakes Ammunition shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, Great Lakes Ammunition shall issue a credit to your credit card account in the amount of the charge. If a product offered by Great Lakes Ammunition is not as described, your sole remedy is to contact Great Lakes Ammunition to process with a refund or replacement from the manufacture.

Revisions:
Great Lakes Ammunition may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the current Terms and Conditions to which you are bound.

Typographical Errors:
In the event that a Great Lakes Ammunition product is mistakenly listed at an incorrect price, Great Lakes Ammunition reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Great Lakes Ammunition reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Great Lakes Ammunition shall issue a credit to your credit card account in the amount of the incorrect price.

Notice:
Great Lakes Ammunition may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Great Lakes Ammunition.

Copyright:
The content that Great Lakes Ammunition provides on our website, including, but not limited to, text, graphics, images, and logos, is owned by either Great Lakes Ammunition or the party that has provided the content to us and is protected by U.S. and international copyright laws. Great Lakes Ammunition is the sole and exclusive owner of its compilation of this content on our website, and this compilation is also protected by U.S. and international copyright laws. Unpermitted copying of any of this content could lead to copyright infringement.

Trademarks:
All trademarks, service marks and trade names of Great Lakes Ammunition used in the site are trademarks or registered trademarks of Great Lakes Ammunition

Limitation of Liability:
Great Lakes Ammunition shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Great Lakes Ammunition has been advised of the possibility of such damages.

Indemnification:
You agree to indemnify, defend, and hold harmless Great Lakes Ammunition, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Termination:
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Great Lakes Ammunition without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.